Collection Training With Our Customer’s internal credit control staff
For companies who provide debt recovery services, a well-trained employee tasked with collecting accounts receivables should have adequate skills in both negotiation as well as collection. Such employee would means optimal resource utilization, increased cash conversion, reduced credit risk and excellent return on investment for the employer. Such employees are rare to come by and even if they do, training and upgrading are required to enable them to be keep abreast of the latest collection techniques and methodology.
At Equitasasia, our training is designed in a manner that will guide the new collectors on the techniques used while serving as a refresher course for the more experienced collector. The training will be infused with an abundance of practices with both collection and negotiation scenarios. This training is highly recommended for new collection team formed or as a refresher course to be conducted yearly.